App Support





                                      FAQs
1What is a Mobile App..?
·         “A mobile app is application software designed to run on Smartphone, tablet pc, I-phone and other mobile devices.”
It’s backed with delightful features which can open up the user to a vast and amazing world of information, communication, business, & entertainment.
2
    How much is the cost of downloading & using the My City App?
·         It’s absolutely free. There is no charge or any hidden cost for downloading and using this app. It’s very user friendly too.
3 
  What type of OS and devices are available to run it..?
·         It is compatible with I-phone to Android mobiles.
(At least IOS -5.0 and Android- 2.2)
4 
  How I can download it..?
·         It’s very easy to download with your Android mobile, I-phone or Tablet PC.
It’s available on App store and Google play.
Just go on Google search…find App store or Google play and download it.
5 
  Must I have a Laptop or Desktop that is connected to the internet..?
·         You don’t have to have it. You can start with one smart phone connected to    Wi-Fi or 3G.
   
  How long does it take to be prepared to run..?
·         Only you need to download the application. In a few minutes it is installed and you can deploy it.
7 
  Why I should have My City App on my Mobile screen..?
·         As we are living in 4G age, the technology has changed a lot. Now, the mobiles are not merely a device to make or receive calls and send messages. With the advent of smart phones, it has changed into a most happening place with the virtue of a number of amazing, useful and delightful features. Most of the urgent and everyday works are done with the smart phones. Now it has become a palmtop which enables people to connect with social media, chat with friends, collect & send information, internet banking, pay bills, recharge devices, shopping, plan journey & holidays and what’s not..?
Using My City App is like Sone pe Suhaga for users as it offers a number of Delightful and amazing features which doesn’t carry a cost and benefits people a lot….Now, keep your city in your pocket and pick happiness.
My City is a loyalty points based business promotional program you use with your smart phone. This B2C program provides a common platform to people and the business backed with a number of delightful features to Explore, Enjoy & Earn in a win-win fashion.
The moment, a user downloads this app, the city and the entire market place is on his/her finger tips and is exposed to a wonderful world of infotainment, city news, service providers, commercials, product & services, online shops, offers, the best deals, rewards, contests, career, education, communication & the lifestyle.
8 
  How I can earn loyalty points with My City App?
·        
 Earn loyalty points-- through visiting national & local print/video ads, catalogue & commercials from our clients and vendors.
Through mobile loyalty offers from My City listed shops. &
 Visiting the professional posts by the service providers also.
  
  How I can get benefits from local/national shopping?
·      
   Earn loyalty points—through city shopping and visiting My City listed shops, restaurants & places.
Get loyalty benefits on online shopping.
1How I can redeem my earned loyalty points?
·       
  Redeem loyalty points-- to mobile/data card/DTH recharge, online & local/national window shopping & with other options provided to the end users.